Onexbat Privacy Policy — your data is safe with us

1Introduction

Onexbat (onexbat.biz) is a trusted online betting and gaming platform in Bangladesh. We believe every member's personal data belongs to them. This Privacy Policy clearly explains how, when, and why your information is used.

This policy applies to the Onexbat website, mobile platform, and all associated services. It takes effect as soon as you register, log in, or use any Onexbat service.

We comply with applicable data protection laws in Bangladesh and international privacy standards. Our support team is always on hand to help with any questions you may have.

2What information we collect

Onexbat collects only the data that is necessary. Requesting unnecessary information goes against our policy.

This information is collected through registration forms, natural usage tracking, and cookies. We never collect your social media passwords or private messages.

3Use of Data

Onexbat uses your data only for legitimate and transparent purposes. Each use case is clearly outlined below:

• Account Management: Completing the registration process and keeping your account active.
• Payment Processing: Processing deposits and withdrawals quickly and securely.
• Security Assurance: Preventing fraud, money laundering, and unauthorized access.
• Personalized Experience: Suggesting games and offers tailored to your preferences.
• Support: Providing prompt assistance in resolving issues.
• Legal Obligations: Providing data in response to lawful requests from government or regulatory authorities.
• Service Improvement: Improving platform performance and enhancing the user experience.

4Data sharing policy

Onexbat never sells your personal information to third parties. However, there are limited circumstances where sharing certain data may be necessary:

• Payment processors: Payment providers such as Mobile Pay, Nagad, and similar services receive only the minimum data necessary to verify transactions.
• Identity Verification Service: With a licensed verification provider for the KYC process.
• Law Enforcement Agencies: Only the minimum required data is shared under a valid court order or official government directive.
• Technology Partners: Server and security providers bound by strict confidentiality agreements.

5Cookie Policy

The Onexbat website uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser.

• Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Functional cookies: Remembers your preferred language and settings.
• Analytics Cookies: Used to understand which pages receive the most traffic.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause some features to not function properly.

6Data Retention Period

Onexbat does not retain your data indefinitely. Once it is no longer needed, it is securely deleted.

• Active account data: retained for as long as your account remains open.
• Transaction records: retained for up to 7 years due to financial and legal obligations.
• Cookie data: session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
• Personal data after account closure: deleted within 30 days.

7Your rights

As an Onexbat member, you have full control over your data. Contact our support team to exercise any of the rights listed below.

8Child protection policy

Onexbat is strictly prohibited for anyone under the age of 18. We do not knowingly collect or store data from children or minors.

• Age verification at the point of registration is mandatory.
• Any account suspected of belonging to a minor will be suspended immediately.
• If we become aware that any data belonging to a minor has been collected, it will be deleted immediately.

9Security measures

Onexbat uses industry-leading security technology to protect your data. Our security team monitors the platform around the clock.

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security on your account.
• Firewall protection: Blocks unauthorized access.
• Regular security audits: Regular audits conducted by independent third-party experts.
• Data backup: Data is backed up on secure servers.

In the event of a data breach, we will notify affected members within 72 hours and take prompt corrective action.

10Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch:

• Email: support@onexbat.biz
• Time: 24/7, every day
• Language: Bengali or English

We take all complaints seriously and typically respond within 48 hours. If you believe your privacy has been violated, please contact us first — we are genuinely committed to resolving the issue.

If this Privacy Policy is updated, the "Last updated" date at the top of the page will change and registered members will be notified by email. Continuing to use Onexbat after an update constitutes acceptance of the revised policy.